Effective Date: 05-06-2026

1. Introduction

Welcome to VivaahBandham.com ("Platform"), a matrimonial matchmaking and alliance facilitation service owned and operated by KSK Associates, having its principal place of business in Hyderabad, Telangana, India ("VivaahBandham", "we", "our", or "us").

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal information when you access or use the Platform, mobile applications, communication channels, and related services.

By registering, accessing, or using the Platform, you consent to the collection and processing of your information in accordance with this Privacy Policy and applicable laws.

2. Information We Collect

We may collect the following categories of information:

A. Profile Information

• Name
• Gender
• Date of birth / age
• Marital status
• Religion, caste, community, mother tongue
• Educational qualifications
• Occupation and employment details
• Income information (optional)
• Location and address details
• Partner preferences

B. Contact Information

• Mobile number
• Email address
• Communication preferences

C. Identity Verification Information

Where required, we may collect:

• Aadhaar (masked where applicable)
• PAN Card
• Passport
• Driving Licence
• Voter ID
• Selfie verification photographs
• Other government-issued identification documents

D. Media and Content

• Photographs
• Videos
• Profile descriptions
• Messages and communications exchanged through the Platform

E. Technical Information

• IP address
• Device information
• Browser type
• Operating system
• Login activity
• Cookies and similar technologies
• Usage analytics

3. How We Use Your Information

We use your information to:

• Create and manage your profile;
• Provide matrimonial matchmaking services;
• Display your profile to other registered members;
• Verify identity and prevent fraud;
• Improve user experience and platform functionality;
• Process memberships and payments;
• Provide customer support;
• Send service-related communications;
• Ensure safety, security, and legal compliance;
• Investigate complaints and policy violations;
• Conduct analytics and service improvements.

4. Profile Visibility

The primary purpose of the Platform is to facilitate matrimonial introductions.

Accordingly, information you voluntarily include in your profile may be visible to other registered members depending on your privacy settings and membership level.

You acknowledge that information shared through your profile may be viewed, saved, copied, or shared by other members, and VivaahBandham cannot guarantee complete control over information disclosed by you.

Members are advised not to publicly disclose sensitive personal, financial, or confidential information.

5. Verification and Safety

To enhance trust and security, VivaahBandham may conduct profile verification through:

• Mobile verification;
• Email verification;
• Selfie verification;
• Government ID verification;
• Third-party verification partners.

Verification badges or indicators merely confirm completion of a verification process and do not constitute a guarantee regarding a member's character, conduct, intentions, marital status, financial standing, or suitability.

6. Sharing of Information

We do not sell your personal information.

We may share information with:

A. Other Members

Information that you choose to publish in your profile.

B. Service Providers

Third-party vendors assisting us with:

• Payment processing;
• Cloud hosting;
• Analytics;
• Identity verification;
• Customer support;
• Communication services.

C. Legal and Regulatory Authorities

Where required by law, court order, government request, law enforcement investigation, cybercrime investigation, or to protect the rights, safety, and security of users and the Platform.

D. Business Transfers

In connection with mergers, acquisitions, restructuring, sale of assets, or transfer of business operations.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users;
• Improve performance;
• Remember preferences;
• Measure traffic and engagement;
• Enhance security.

You may disable cookies through your browser settings; however, certain features of the Platform may not function properly.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide services;
• Comply with legal obligations;
• Resolve disputes;
• Enforce agreements;
• Prevent fraud and abuse.

Deleted profiles may remain in backup systems or legal records for a reasonable period as required by law.

9. Your Rights

Subject to applicable law, you may:

• Access your personal information;
• Correct inaccurate information;
• Update profile details;
• Request account deletion;
• Withdraw consent for certain processing activities;
• Object to marketing communications.

Requests may be submitted using your registered email address.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users transmit information at their own risk.

11. Child Protection

VivaahBandham is intended exclusively for adults legally eligible for marriage under applicable laws.

Persons below the legal marriageable age are prohibited from registering or using the Platform.

Any account found to belong to a minor shall be immediately suspended or removed.

We maintain a zero-tolerance policy toward child sexual abuse, exploitation, grooming, or related unlawful activities and will cooperate fully with law enforcement authorities.

12. Third-Party Links

The Platform may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, content, or policies of such third parties. Users should review their respective privacy policies before sharing information.

13. Communications

By registering on the Platform, you consent to receive:

• Emails;
• SMS messages;
• WhatsApp messages;
• Push notifications;
• Service alerts;
• Transactional communications;
• Promotional communications (where permitted by law).

You may opt out of promotional communications at any time; however, service-related communications may continue as necessary.

14. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on the Platform and become effective upon publication unless otherwise specified.

Continued use of the Platform after such updates constitutes acceptance of the revised Privacy Policy.

15. Contact Information

For privacy-related requests, complaints, or questions:

Privacy Officer / Grievance Officer

KSK Associates
Hyderabad, Telangana, India

Email: info@vivaahbandham.com

We will endeavor to respond within the timelines prescribed under applicable law.

By using VivaahBandham.com, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

VivaahBandham.com is owned and operated by KSK Associates. All Rights Reserved.